Description
About The Storytelling Company:
The Storytelling Company (TSC) creates immersive, one-of-a-kind digital and physical experiences that connect people to stories in unforgettable ways. Our USA Office is based in Charlotte, NC, our hybrid team combines technology, creativity, and architecture to craft extraordinary spaces for some of the world’s most innovative brands. We’re looking for people who are passionate about blending storytelling with design and technology to bring these environments to life.
AV Solution Engineer:
As an AV Solutions Engineer at TSC you will be the technical authority for system design, AV network architecture, integration, and final commissioning of complex AV systems. This is a hands-on technical role that also owns third-party supplier coordination and delivery management — you’ll define bills of materials, lead onsite commissioning, produce final as-built documentation, and keep multi-stakeholder projects on track. This role requires deep AV networking knowledge, strong system design skills, and excellent stakeholder management.
Key Responsibilities:
- Lead system design and documentation for AV projects — generate detailed diagrams, BOMs, network maps, rack elevations, and as-built packages.
- Define and oversee AV network architecture and configurations — VLANs, QoS, Dante/AES67, NDI, AVB and other AV-over-IP protocols.
- Design and commission DSPs, matrix switchers, video wall processors, professional audio systems, PTZ/conference cameras, LED/LCD displays, and UC integrations.
- Lead onsite commissioning and acceptance testing (Crestron, Q-SYS, Extron, Dante, TSS Software, Biamp/Tesira, etc.). Produce test logs and handover documentation.
- Own delivery and third-party supplier coordination — keep milestones, risks, and dependencies visible; recommend mitigations and ensure third-party deliverables are realistic and executed.
- Work closely with Project Management, Sales, Creative and Installation vendors to ensure solutions meet client requirements and are integrated with ICT/IT teams.
- Maintain security-aware AV deployment practices and ensure compliance with network/cybersecurity standards for AV systems.
- TSC offers competitive compensation with annual bonus potential, 3 weeks paid time off, healthcare coverage, and a 401(k) plan.
- The Storytelling Company is an Equal Opportunity Employer committed to creating inclusive experiences for all.
What We Offer:
- Competitive compensation and annual bonus potential.
- 3 weeks paid time off, healthcare coverage, and a 401(k) plan.
- Meaningful work — contribute to award-worthy immersive projects and shape the technical delivery standards at a fast-growing studio.
Requirements
Required - Hard Skills
Candidates must be able to demonstrate practical, hands-on experience with the following:
AV systems & integration
- System design, integration and commissioning of medium to large AV systems (conference rooms, auditoriums, video walls, immersive installations).
- Hands-on experience with DSPs, matrix switchers, video wall processors, control systems and Unified Communications platforms (Crestron, Extron, Microsoft Teams/UC hardware).
Networking & ICT integration
- Strong AV networking skills — VLANs, QoS, multicast, IP addressing, PoE, subnetting, routing fundamentals.
- Practical knowledge of AV-over-IP standards and protocols — Dante, AES67, NDI, AVB, SIP/RTSP where applicable.
- Working familiarity with network security considerations for AV (segmentation, secure provisioning, basic hardening).
Commissioning & troubleshooting
- Commissioning and acceptance testing of AV systems at scale, including scripting and verification of control systems and DSP flows.
Tools & drawings
- Proficiency producing technical drawings and documentation — AutoCAD, Vectorworks, Revit, Bluebeam or equivalent. Comfortable creating rack elevations, cable schedules, and network diagrams.
- Familiarity with project collaboration tools — Smartsheet, Notion, Jira (or similar) for schedule and task coordination.
Hardware & AV product knowledge
- Experience with professional audio systems, microphones, amplifiers, line arrays, conferencing cameras (PTZ, codec integrations), LED/LCD video displays and mounting/rigging considerations.
Preferred - Certifications & additional technical credentials
- CTS-D or CTS-I (preferred)
- Dante Level 2+
- Q-SYS Level 2
- Crestron Level 2
- Biamp Tesira (or equivalent DSP product certification)
Experience and Other Preferred Requirements
- 5–7+ years of AV integration or solutions engineering experience.
- Ability to lift up to 40 lbs and perform ladder work as needed.
- Travel up to 25%, hybrid role based out of Charlotte, NC (potentially more travel depending on project needs)
- Background check required.
