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Explore Location
IO Tech Solutions
Hong Kong, Hong Kong
(on-site)
Posted
8 days ago
IO Tech Solutions
Hong Kong, Hong Kong
(on-site)
Job Function
Consulting
Production Support Engineer (L1/L3)
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Production Support Engineer (L1/L3)
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
- Maintain best practices on managing systems and services across all environments
- Provide L1,L2,L3 level server support similar to current team
- Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
- Create and modify scripts or applications to perform tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies and deployment processes
- Provide weekend support on scheduled weekend changes
- Provide on-call support during off hours if needed
- Participate in Disaster Recovery and BCP drills
- Manage Physical server infrastructure using remote access
- Manage and maintain virtual machines in internal ESX farm as well as in AWS
- Build new physical and virtual servers as per standards
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Knowledge on servers installed with cluster software and databases
Please carefully review the position requirements before submitting a potential candidate for consideration.
Key Areas of Responsibilities
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
- Maintain best practices on managing systems and services across all environments
- Provide L1,L2,L3 level server support similar to current team
- Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
- Create and modify scripts or applications to perform tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies and deployment processes
- Provide weekend support on scheduled weekend changes
- Provide on-call support during off hours if needed
- Participate in Disaster Recovery and BCP drills
- Manage Physical server infrastructure using remote access
- Manage and maintain virtual machines in internal ESX farm as well as in AWS
- Build new physical and virtual servers as per standards
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Knowledge on servers installed with cluster software and databases
Requirements
- Degree in IT/Computer Science or related discipline(s)
- Around 8-10 years working experience as a Linux Administrator
- Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst
- Previous working experience with VMWare Tanzu/Kubernetes etc. deployed in internal infra.
- In-depth knowledge of Linux: RedHat both physical and virtual environment
- Hands on experience with physical/VM server deployments and commissioning
- Experience / knowledge on various HPE or other server hardware and architecture
- Strong problem solving and communication skills
- MS Windows OS knowledge will be added advantage
- Good to have knowledge on Veritas cluster and Veritas Storage Foundation
Job ID: 80801128
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