Description

We are seeking a ServiceNow Infrastructure Development Specialist to design, implement, and optimize ServiceNow solutions that enhance IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). This is a hybrid position, offering flexibility to work both onsite and remotely while delivering innovative solutions that drive efficiency and improve service delivery.

In this role you will be responsible for:

• Develop and implement ServiceNow ITSM solutions to streamline IT service management processes.
• Optimize ServiceNow ITOM functionalities for seamless integration and improved IT operations.
• Design and deploy ServiceNow ITAM solutions to manage IT assets and ensure compliance.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Customize and configure ServiceNow modules to meet business needs.
• Conduct testing and validation to ensure functionality and performance.
• Monitor and maintain ServiceNow environments for optimal performance.
• Troubleshoot and resolve ServiceNow-related issues promptly.
• Stay current with ServiceNow features and best practices to drive continuous improvement.
• Document processes, configurations, and customizations for future reference.
• Provide training and support to end-users for effective utilization of ServiceNow solutions.

To be successful in this position your experience and skills should include:

• Extensive experience with ServiceNow ITSM and a deep understanding of IT service management processes.
• Strong background in ServiceNow ITOM and ITAM.
• Proven ability to troubleshoot and resolve complex ServiceNow issues.
• Excellent collaboration and communication skills.
• Commitment to continuous learning and staying updated with industry trends.
• Track record of delivering successful ServiceNow implementations that drive business value.

Benefits
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid ServiceNow Infrastructure Development Specialist position.

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.