Description

If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.

As a Sr Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking division, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. You will leverage your advanced technical capabilities and collaborate with colleagues across the organization to promote best-in-class outcomes across various technologies to support one or more of the firm's portfolios.

Job responsibilities

• Formulates comprehensive reliability strategies across Corporate Technology and spearheading the implementation and execution.
• Develops and maintain systems that allow for effective monitoring, logging, and tracing of software applications. This includes choosing appropriate tools and technologies, setting up dashboards, and ensuring the scalability and reliability of the observability infrastructure.
• Participates in strategic planning for the technology roadmap, including scalability, cost-effectiveness, and risk management considerations related to observability infrastructure.
• Creates complex and scalable coding frameworks using appropriate software design frameworks.
• Develops secure and high-quality production code, and reviews and debugs code written by others.
• Advises cross-functional teams on technological matters within your domain of expertise.
• Serves as the function's go-to subject matter expert an ability to present and effectively communicate with Senior Leaders and Executives.
• Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies.
• Creates durable, reusable software frameworks that are leveraged across teams and functions.
• Influences leaders and senior stakeholders across business, product, and technology teams.
• Leads a product as a Product Owner or Product Manager.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Hands-on practical experience delivering system design, application development, testing, and operational stability.
• Extensive experience in a similar SRE or observability role and implementation of SRE principles/practices to improve system reliability and availability.
• Hands on experience with observability tooling like Dynatrace, Grafana, Prometheus, etc.
• Expert in one or more programming language(s) Ex: Java.
• Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.).
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.).
• Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• Ability to present and effectively communicate with Senior Leaders and Executives.
• Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments.

Preferred qualifications, capabilities, and skills

• Knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, deployment practices, integration, automation, scaling, resilience, and performance assessments.
• Experience troubleshooting and problem solving skills related to complex data structures and algorithms.
• Experience with IBM IMS database, and Mainframe.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.