Company Profile
USAA
Company Overview
USAA’s mission is to facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services. In so doing, we seek to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of:
Service, Loyalty, Honesty and Integrity
Company History
In 1922 when a small group of Army officers decided to self-insure one another, the United Services Automobile Association was formed. USAA is now one of the nation's largest financial service providers offering a full range of financial products and services to the military community.
At USAA, you’ll find a welcoming environment where everyone has a true passion for our mission. Our employees are immersed in a culture that profoundly embraces the service and sacrifices made by those we serve – the U.S. military and their families. Every member of our team adopts one set of behaviors that reinforce and enhance our unique culture: the USAA Standard.
Diversity & Inclusion
The military community is one of the nation’s most diverse, and maintaining a workforce that is reflective of our membership is vital to our mission. USAA’s diversity and inclusion credo is “Many Faces. One Mission.” This philosophy describes who we are, a place where all employees count and contribute to the overall success of USAA. We seek to attract, develop and retain diverse talent at all levels and cast a wide net to source the very best talent.
Corporate Responsibility
As a business, USAA exists to serve the military community and facilitate the financial security of our members. Our corporate responsibility programs pursue a common purpose. Through charitable contributions and volunteerism, we aspire to lead and inspire actions that improve the quality of living in the military community and in the local communities where our employees live and work.
Notable Accomplishments / Recognition
USAA’s mission is to facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services. In so doing, we seek to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of:
Service, Loyalty, Honesty and Integrity
Align your career with a recognized leader. Fortune No. 35 on 100 Best Companies to work; Great Place to Work 2017 Best Workplaces No. 35. Fortune World's Most Admired Companies 2017 No. 2 in the Insurance: Property & Casualty category. Forbes 2017 America's Best Large Employers, Forbes No. 5 in the list of America's Best Large Employers. Recognized by Ethisphere as one of the World's Most Ethical Companies for two years straight. No. 2 Large Employer in Best Places to Work in IT 2016, No. 6 Best Employers for Vets 2017. Listed as a Best of the Best Veteran Friendly Company 2016. Military Friendly Employers: Gold Level. Corporate Responsibility Champion 2017. National Diversity Council Corporate Responsibility Champion 2017. One Star Texas Governor's Volunteer Award for Corporate Community Impact for 2017.
Benefits
USAA believes in taking care of the people who take care of our members. Our main benefits package, which may vary by location, includes the following:
•Medical and dental
•Retirement savings plan
•Personalized financial advice
•Short and long-term disability
•Paid time off and flex hours
•Company holidays
•Service awards and recognition
Balance & Wellness
Our work-life benefits help maximize your time and simplify your life. Here’s a sample of our balance & wellness programs, which may vary by location:
•Physical fitness and personal trainer
•Recreation programs and facilities
•Parental Benefits
•Healthy Points
•Personal balance assessment tool
•Work-life referral specialist
•Concierge service
•College admissions assistance
Education
To equip our employees to provide the outstanding member service critical to delivering on USAA’s mission, we foster a culture of learning and focus on ongoing development:
•Orientation and initial customized training
•Self-study, classroom and distance learning options
•Career development planning
•Leadership development programs
•Business seminars, speakers and workshops
•Tuition assistance for certifications and degrees
•License prep, exams and continuing education